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May 18, 2024
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2015-2016 Catalog (Original) [ARCHIVED CATALOG]
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HM 102 FRONT OFFICE MANAGEMENT
Min Units 3 Max Units 3
Introduces all aspects of front office procedures in lodging. Stresses the importance of operations that are guest-focused and built upon inter-departmental communication. Automated guest registration systems are studied extensively. Role-play strategies are incorporated throughout. 3 CRNCR Y BUSINESS
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